WCTC - Creating Consistency Using Standardized Work

Standardized work ensures that all employees and all departments who do the same or similar task do it in the same way. Variation between employees or departments causes defects, waste, and inefficiencies within an organization. Creating proper policies, procedures, work instructions, and forms/records is an important component of Standardized Work.

• Define what Standardized Work is.
• Understand the importance of Standardized Work throughout an organization.
• Learn techniques to create Standardized Work documentation.